Privacy Policy - Phantasy of Esula

[ENGLISH]

Thank you for playing our games! This Privacy Policy describes:

• The ways we collect personal data about you and why we do so

• How we use your personal data, and

• The choices you have about your personal data.

This Privacy Policy applies to Phantasy of Esula and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on https://battlecryhq.com/poe/poe_privacy.htm

If we make any material changes, we will notify you by posting a notice on the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

Contact us

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game support, or phantasyofesula@outlook.com so we can reply to you more quickly.

Name of the controller: BattlecryHQ
Email: publish@battlecryhq.com

The data we collect

Data you spontaneously provide us.

• Contact information (such as email address)

• Your Survey and Feedback responses

• Other data you choose to give us (such as data to identify a lost account)

Data we collect automatically.

• Data about your account and game progress

• Your IP address and mobile device identifiers (such as your device ID, APP Store ID, advertising ID)

• Data about your device, such as device name and operating system, browser type and language

• Data we collect with cookies and similar technologies

• Data about your use of the Service, such as gameplay data

Data we collect from our partners.

• Data we receive if you link a third party tool with the Service (such as Facebook or Google)

• Data from third party Analytic and Advertising Network providers

• Demographic data (such as to determine the coarse location of your IP address)

• Data to fight fraud (such as refund abuse in games or click fraud in advertising)

• Data from platforms that the games run on (such as to verify payment)

• Data for advertising and analytics purposes, so we can provide you a better Service

Why do we collect your data

To make the Service work.

To perform the contract, we process data necessary to

• Create accounts and allow you to play our games and use our Service

• Operate and improve our games and the Service

• Understand you and your preferences, to enhance your and other player’s experiences with and enjoyment of our Apps and related products and services

• Verify and confirm payments

• Provide and deliver products and services you request

• Send you Service-related communications

To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

• Develop and improve the Service and player experience

• Manage our relationship with you

• Customize your Service experience

• Respond to your comments and questions and provide player support

To show personalized advertisements.

To show you personalized advertisements in the Service as well as in other websites and services, we have a legitimate interest to process necessary data to

• Track the content you access in connection with the Service and your online behavior

• Deliver, target and improve our advertising and the Service

For information on how to opt-out from personalized advertisements, see section ‘Your rights and options’ below.

To keep the Service safe and fair.

Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the Phantasy of Esula Terms and Conditions.

Who can see your data

Apart from Beat Blade: Dash Dance, your data can be accessed by others in the following situations:

Other companies and public authorities.

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent to comply with the law or to protect the rights, property or safety of us, our players or others.

Advertising and Social Media partners.

The Service includes features from our partners, such as social media interaction tools and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.

International data transfers

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy.

Your rights and options

Opt-out of marketing emails and other direct marketing.

Opt-out of targeted advertising.

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting “limit ad tracking” (Apple iOS) or “opt-out of interest based ads” (Android).

For personalized in-game offers opt-out, you can use the options provided in the game settings.

Access the personal data we hold about you.

In response to any reasonable data request, we will provide you a copy of your personal data in an electronic format.

Your other rights.

You also have the right to correct and update your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by changing your advertising settings on your mobile device.

We will respond to all requests within a reasonable timeframe. You may also contact your local data protection authority within the European Economic Area for unresolved complaints.

Cookies and similar technologies

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

How do we protect your data

Security Safeguards.

In order to help ensure a secure and safe player experience, we are continuously reviewing, developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Despite our efforts, please be aware that no security measure is ever perfect or impenetrable. To that end, we will notify users of a data breach as reasonably necessary and in accordance with applicable law.

Data retention.

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused game accounts and we regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

phantasyofesula@outlook.com